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My Care Matters Health Services

My Care Matters Health Services, health service in Port Coquitlam BC

Photograph from this business's own website.

About My Care Matters Health Services


In-home care from a Burnaby office covering personal care, dementia and palliative support, with Port Coquitlam named among the communities served.

Care at home is usually arranged in a hurry, often with a hospital discharge date attached. The search tends to start with whoever answers the phone, and for a Port Coquitlam family it usually begins with one person's specific needs. My Care Matters Health Services works in that space. The services published on the site run from personal care, home support and companionship to dementia care, palliative care and post hospital recovery, with medication management and nursing visits alongside, and round the clock arrangements listed for households that need more than a few hours a week. The company's office is on Production Way in Burnaby, the address its own site and third party listings agree on.

What makes this relevant here is the company's own roster of communities served, which names Port Coquitlam alongside Coquitlam, Maple Ridge, Mission, New Westminster and the rest of a list that runs across Metro Vancouver and into the Fraser Valley. That is a stated service area rather than a local office: there is nowhere to walk into in this city, and Burnaby anchors the western end of the corridor that reaches out here. Distance shapes everything practical in an arrangement like this. Sending a caregiver across the region for a short visit is a different proposition from scheduling a full day, and the difference shows up in how visits get arranged.

My Care Matters Health Services, health service in Port Coquitlam BC
Illustrative only. This is not a photograph of My Care Matters Health Services or its premises.

The practical questions belong on the first call, and the published number is (778) 608-4255. The site describes availability as round the clock, and the claim is only as good as the answer when help is actually needed. Worth asking: what minimum visit length applies to a Port Coquitlam address, whether one familiar caregiver can be scheduled for the whole week instead of a rotating cast, and how nursing visits are staffed relative to personal care visits, since the two are usually scheduled on different rosters. This can mark the starting point of that search. The conversation supplies the answers.

Service area


Where they work from

Burnaby, BC

Based outside Port Coquitlam and serves it as part of a wider area, so this is a call-out service rather than somewhere to visit.

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